We promise that someone will get back to you to talk through your situation and explain how we can help. You can expect to hear back from us within two working hours and certainly no later than 10 am on the next working day.
Sorry, there are a few problems with the information you have entered. Please correct these before continuing.
Your submission has been received. We'll be in touch soon.
It is important to take legal advice as soon as possible. The earlier you contact our experts at Access Legal, the better.
In any dealings with tenants it is important that there is an 'audit trail' - a chronological record or set of records such as copies of letters, emails and notes of telephone conversations - and other source records that provide documentary evidence of the sequence of activities that have occurred throughout the tenancy. It should include details of:
The court expects the parties to have explored all other avenues of settlement. Your tenant must try and settle a claim before taking court action against you and only use the court if things cannot be resolved by negotiation. The court will also expect your tenant to have made their claim in writing, giving you a reasonable time to reply- a month is usual.