Hayley Cooke

Case Handler

Personal Injury

Hayley Cooke is a Case Handler within the Personal Injury Motor Department in Basingstoke.
Hayley Cooke

Hayley is responsible for all aspects of her clients Personal Injury claim from the initial interview through to settlement or Trial.

Hayley's aim is to maximise her client's compensation whilst ensuring they receive help to assist their recovery where possible. Hayley also ensures that the client has the necessary legal advice to make informed decisions. Hayley strives to achieve the highest standards of client care and deliver a quality service.  Hayley has excellent knowledge of the New Personal Injury Protocol using the Portal System on a daily basis.

Hayley joined the firm in October 2002 and worked in various departments before building up experience dealing with personal injury cases and has had many successes in cases that have proceeded to trial.

Hayley is responsible for liaising with her clients to ensure that all aspects of the claim are identified. Hayley will investigate liability and financial losses, obtain expert medical evidence. Hayley will make recommendations in support of the claim and also provide advice on the valuation of the claim. If it becomes necessary to litigate then Hayley is experienced to guide and support clients through any court proceedings.

Outside of Work, Hayley enjoys shopping and socialising with friends and family.